Toshiba Tv With Sky Q

[bigbas]

I have new Toshiba TV with Sky Q Every now and then the following message appears across the top of the screen with a much diluted picture
"There was no operation for a long time Shut down"
and underneath  are the following options                   
YES NO  DISABLE
Nothing I press on the hand control will get rid I have to switch the TV off and then on to cure it
Is anyone able to assist please?

[Buenchico]

As a power-saving feature, many (most?) TVs are now designed to switch off after a set period if there has been no operation of the set (such as changing channels or adjusting the volume) during that period.

If you're using your TV as a monitor to display the signal from a Sky Q box then changing channels (using the remote control for the Sky Q box) won't register as an 'operation' with the TV, so that (irrespective of how many times you've changed channels) the TV set will still turn itself off after the relevant time period has elapsed.

However your TV warns you that it's about to switch off, in order to give you the chance to cancel the operation. So you need to use the remote control for the TV set (and NOT the one for the Sky box) to select the relevant operation. (At a guess, you probably need to use the arrow keys to highlight 'Disable' and then the 'OK' or 'Enter' button to provide that instruction to the TV).

If you're still stuck, please provide the exact model number for your TV set (from the back of it or from the box it came in), so that we can consult the manual for it.

[bhg481]

We had the same problem when we got a new LG TV - if you go into the settings menu you will find the auto switch-off period can be set to a variety of values or turned off altogether.

[bigbas]

Hi bhg481
I am not very IT friendly
Could you please elaborate and tell me exactly what I need to do?

[Buenchico]

^^^ Neither Bhg481 nor myself will be able to provide you with the specific instructions to use with your set unless, as requested above, you provide us with the exact model number.

[gingejbee]

It varies slightly with different manufacturers...you need the "menu" button on the remote control (my LG TV has a "cog" symbol) and work your way through....sound, picture, settings and look for "auto shutdown" and you should be able to adjust the period (or cancel the feature altogether) from there.

[bhg481]

On my LG it comes under "General Settings" > "Eco Mode", but your TV might use different words for the menu settings.

[bigbas]

Hi Buenchico
My TV is a Toshiba 43ul5a63db

[Buenchico]

Thanks for that, Bigbas.

On the TV's remote control (and NOT the one for the Sky Q box!), press the 'Menu' button. (It's the blue one, with a house symbol on it). From there, use the arrow keys and the 'OK' button to get into the Settings menu and then the System Menu. From there you need to select More, then Auto TV Off. That should provide you with an option to disable the auto-off feature.

That's as I see it anyway, having read through this lot:
https://toshiba-tv.com/files/9-1-owners-manual-web-mb130t-ortak-rc42150p-uk_00AE67039901.pdf