What Could Be Wrong With My Samsung Tv?

[Raidergal2022]

3 year old Samsung Qled 55 inch

A few weeks ago when watching netflix I noticed that the screen was flashing a red colour as the film was playing. I tried a few different films and it was also occurring when playing video games. Turning the tv on and off seemed to solve the issue temporarily.

It was then ok for 2 weeks but last night parts of the picture looked red again. Suddenly the TV went off and I have been unable to get it back on since. I have tried unplugging and holding the power button for 1 minute and it tries to come on (as in the screen glows a bit but is still black) but then goes back off again.

It is being sent for repair by curry’s they are collecting in a week but I wondered does anyone know what could be going on?

It doesn’t get used much maybe half an hour max everyday.

If it does get repaired will they use original/Samsung parts, is the problem likely to occur again at what point should I insist on a replacement?

It is just that I paid a lot for the TV, in fact I have only just finished paying for it via monthly payments lol

[Raidergal2022]

Just to add I actually very first noticed this when playing on a PS5, not sure if consoles can affect TV’s but as I said it is a modern Tv so should be able to take it

[Tuvok]

Some Samsungs come with a 5 year guarantee.

I would study this - because of past experience of having a Currys repair

https://www.legislation.gov.uk/ukpga/2015/15/contents/enacted

[Raidergal2022]

Thanks Tuvok yea it is being picked up for repair next week. I was just curious what the problem is

[gingejbee]

^^Currys for a repair? You'll be lucky to see it again, working or otherwise!

[Raidergal2022]

Well that would work in my favour ginge I’d insist on a replacement