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blopckbuster charged ne as they didnt accept my cancellation

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tweenyb | 13:14 Tue 04th Aug 2009 | Law
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I signed up for a free trial at blockbuster video online dvd rental service and cancelled within the 2 1 month trial as moved flat- the systrem said it had been done.
i have noew logged onto the internet to find ive been charged and my account is still active.
the girl on the customer services no said they wont refund the money taken out and that my account hasn=t been cancelled.

Is there anything i can do to get my money back?
i feel thoroughly cheated. the girl was really obnoxious and when i asked to speak to her manager she gave me an email address ands said they will tell me the same thing.

help me please x
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blopckbuster charged ne as they didnt accept my cancellation

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