ChatterBank10 mins ago
blopckbuster charged ne as they didnt accept my cancellation
I signed up for a free trial at blockbuster video online dvd rental service and cancelled within the 2 1 month trial as moved flat- the systrem said it had been done.
i have noew logged onto the internet to find ive been charged and my account is still active.
the girl on the customer services no said they wont refund the money taken out and that my account hasn=t been cancelled.
Is there anything i can do to get my money back?
i feel thoroughly cheated. the girl was really obnoxious and when i asked to speak to her manager she gave me an email address ands said they will tell me the same thing.
help me please x
i have noew logged onto the internet to find ive been charged and my account is still active.
the girl on the customer services no said they wont refund the money taken out and that my account hasn=t been cancelled.
Is there anything i can do to get my money back?
i feel thoroughly cheated. the girl was really obnoxious and when i asked to speak to her manager she gave me an email address ands said they will tell me the same thing.
help me please x
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For more on marking an answer as the "Best Answer", please visit our FAQ.i paid by debit card.
to cancel you have to go into "my account" and click cancel, then itasks are you sure? clicked yes.
then it said thank you for your cancellation please ensure all disks are posted back to etc etc.
i cancelled within the required time and sent all of the disks back.
they claim there is no record of this
to cancel you have to go into "my account" and click cancel, then itasks are you sure? clicked yes.
then it said thank you for your cancellation please ensure all disks are posted back to etc etc.
i cancelled within the required time and sent all of the disks back.
they claim there is no record of this