i need help with RBOS statement?

[lindseyjames10]

i recieved a cheque a couple of weeks ago saying i recieved and witdrawn my money...but that is a lie, i have not recieved that money, never mind withdrawn it all out.

what is the problem?

[chelle7272]

Surely if you got a cheque you have recieved it?

[ummmm]

You received a cheque or letter?

Why do you keep putting your questions in the TV section?

[jno]

what was the cheque you received? Was it for a different amount from the money it says you withdrew? Have you tried ringing RBOS and asking them what's up?

[redcrx]

why do you insist on posting in media?

read your post back and try rewriting it perhaps, a cheque doesnt say anyting.

[lindseyjames10]

no it says the dates of when i susposed of recieved the money then withdrawned it but i did not recieved the cash or withdrawned it

[chelle7272]

So it's a letter then not a cheque. Ring RBS and ask them.

[ummmm]

So it says money went in and then money went out. But is your balance still the same?

[jackthehat]

Quite a few of lindsey's posts are 'difficult' but I think she ought to be given the benefit of any doubts...........

Reading back, lindsey has made a claim for disabled living allowance (there seems to be an inconsistency of payment) but has received a letter telling her that the monies owed had been paid in. They also seem to have been withdrawn and lindsay is adamant that she has neither received nor withdrawn this money.

Contact your bank and ask them to run through the transactions on your statement with you. That may help shed some light on what went 'in' and what went 'out'.

[Tizzi24]

Surely this question should be in Personal Finance?

[uncle al]

i'm guessing English isn't Linsey's first language, so a little patience needed here...

[factor-fiction]

I think lindseyjames10 meant statement when she said cheque.
It may be that they made a payment , maybe in error, and then cancelled it/withdrew it,
Or does it (incorrectly) say you withdrew it as cash.
You need to ask the person/organisation who is supposed to have issued the payment.
You couild also ask RBS .

[factor-fiction]

Any more news on this lindseyjames10?
Cheers