S O R N When Car Already Sorned......help!

[ToraToraTora]

ok I bought a car it was SORN at the time, now I know you are supposed to SORN it yourself to replace the existing SORN, I tried to SORNn it for me but it said already SORNed. I got a red letter from DVLA, threatening the 10 plagues of Egypt if I did not SORN it so I followed the instructions in the letter and tried to SORN it again by net and phone each time it says already SORNed so not necessary. I now anticipate a plague of boils. What am I doing wrong?

[Mamyalynne]

Try it by post and let them fathom it out.

[Mamyalynne]

https://www.gov.uk/make-a-sorn

[ToraToraTora]

why have you pasted the link to make a sorn, did you not read my post? I have tried that 3 times. Do you think I would have posted this question without exhausting the obvious?

[Zacs-Master]

Have you got the v5 back showing you’re the new keeper?

[Mamyalynne]

SORN is not transferable but obviously their system has not caught up with the fact there has been a change of keeper, by doing it by post they will have to sort it out - you have said you have tried online and via phone.

I hope someone has a better idea - in the meantime, you're welcome.

[ToraToraTora]

yes

[Zacs-Master]

That’s the only explanation I can see too Mamya.

[ToraToraTora]

..and in their red letter it actually quoted the ref of my V5 and said use this to make the SORN but it still said It was already sorned when I did.

[Zacs-Master]

Could you screen shot each form and email them to the DVLA proving you’re at least trying?

[Mamyalynne]

Screenshots are an excellent idea Zacs.

[sapelesam]

The previous owner has to un-Sorn it, then you can SORN it.

[ToraToraTora]

yes I guess I'll have to do that. I thought that I could not be the first to have this issue and someone would have had this before.

[ToraToraTora]

that cant be true sam. To unsorn it they need to tax it and they cant because the V5 is now in my name.

[Mamyalynne]

Found this, it doesn't seem to suggest anything you or we haven't already thought of though.

https://www.pistonheads.com/gassing/topic.asp?h=0&f=10&t=1583534

[ToraToraTora]

ok thanks all, I think I'll try by post using V890

[woofgang]

I had a similar problem with my late husband's car. He sold it just before he died to a local dealer and I have the sales paperwork but it appears that the car was never re registered as for many years (3 or 4) I got the safety recall documents sent to my husband. In the end I phoned the vehicle licensing people and put my problem to them as I was concerned that if the car was involved in an accident, things might get more difficult even though I had the sales paperwork. Helpful lady checked their records and confirmed that DH was still recorded as the keeper but said not to worry, she would put a note on the file....problem solved....so maybe worth a phonecall?

[DSJ]

I think this gentleman has already tried phoning.

[woofgang]

I read that he had tried the phone auto system but not spoken to a real person.

[ToraToraTora]

woofgang, could not find a number for a human being.

[gulliver1]

You should have voted remain in the EU and you should have voted Labour, then you would not get problems ,
enjoy your SORN .