Vehicle Towed Illegally?!

[DeeBee1]

Can someone please interpret what the visitor parking policy is saying? I'm so confused by the wording. My vehicle was towed from an apartment complex when visiting someone. I had only been parked there under the carport (not reserved) for 2hours during office hours (around 2:30pm). These are 3 different letters that were sent to the tenant about their parking policy.

Dear Residents, We have mentioned several times to please let us know when you need a valid visitor tag(s) to avoid towing. If you have a visitor tag with an expired date, you will need to bring that in to exchange the tag for one that has a current date on it. Do not forget to wear your mask please when entering the office. Thank you for your understanding. We hope everyone has an amazing day! Sincerely, Management

Dear Residents, All of our visitors are allowed to park outside of our community by buildings 1 and 2. All visitors must have a temporary pass if they are visiting after hours or staying overnight. Make sure to explain to your visitors to park in the parking spaces that are not marked RESERVED. If you need a visitor pass please reply to this email. Thank you, Management.

Dear Residents, 1/2 REMINDER- Visitor Parking Passes. All of our visitors are allowed to park outside of our community by buildings 1 and 2. Which is outside to the right of the complex. The carport behind the apartment complex located in front of us, is also open for visitors with a valid visitor pass. All visitors must have a visitor pass if they are visiting after business hours or staying overnight. Visitors may park inside the community only during business hours (8:30am to 5:30pm on Monday-Friday)(10am to 5pm on Saturdays) If you need a visitor pass, please reply to this email For any questions/doubts, please call us at 975-776-0000. Thank you, Management

[Buenchico]

Moderator's note: This website is UK-based, whereas the content of your post (and the timing of it) suggests that you're in the USA. Our laws, both criminal and civil are very different to yours, so (while we welcome questions from across the world), this might not be the best place to post questions relating to legal matter. (Perhaps Quora or Stack Exchange might be better for you?).

However, simply approaching your problem as one of making sense of what's been written, I can possibly see both what was meant to be conveyed by the statements in the letters and how it could easily be misinterpreted:

As I read the third letter, any visitor using the car port needs a visitor pass (which are normally only issued for after hours parking or for overnight stays). The only 'casual' parking is that outside of the complex ("by buildings 1 and 2"). So I can see why your vehicle got towed. However I fully accept that the wording is confusing.

(Here in the UK, private companies or individuals aren't allowed to tow away vehicles parked without permission on their land. They can't wheel clamp them either. Only the police, and other statutory authorities can do so. Otherwise parking has to be controlled by the display of notices explaining the charges that will be levied for unauthorised parking, with parking companies permitted to access vehicle registration details in order to bill drivers and, if necessary, to enforce payment through the civil courts. So your situation simply couldn't arise here).

[1ozzy]

Wot he said ^^

[DeeBee1]

@Buenchico
Thanks for your response. I honestly think they intentionally word it this way for confusing.