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wrigaj1, that's the problem, I changed from EGG (which I had DOC cover with) to RAC in April. Therefore, I didn't get a 'heads up' that this was going to be removed. I was 'new' to RAC and unaware of any such exclusion. (and EVERY person I've spoken to since have had the same impression as me, that fully comp automatically covered to DOC).
My complaint is that it wasn't clear that such a fundamental exclusion was in existence. Nothing was made obvious - the premium was no cheaper than my EGG quote, if it had been, maybe i would have queried why (and I would expect that a policy offering less cover should be substantially cheaper).
Ultimately I'm uninsured and if MIB do pick up the costs of other party (written off car & 2 personal injury claims) then I understand that they will come to me to reclaim their costs.
I just wanted to warn others of this exclusion, to check their own policy and hopefuly not end up the quivering wreck I am at the moment until this all gets sorted out.