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Omg21 | 07:59 Mon 30th Sep 2024 | Technology
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I usually access my emails on my iPad or iPhone by pressing on an icon.  Yesterday when I did this I got a message that said account error hotmail details.  When I pressed on details the message was cannot connect to server and cancel or repair.  Is it ok to use repair.  I can still access my emails through my browser but it's not as convenient. As you can probably tell,  I'm not particularly knowledgeable about technology.

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I don't think any of our specialists are online at present, but I'm sure one will be along later, so just hang on.

What icon do you press?

Question Author

Barry, it's a blue square with a white envelope on it.

https://answers.microsoft.com/en-us/outlook_com/forum/all/regarding-hotmail-and-apple-mail-how-do-you-use/8e6b0aa9-72b9-41ad-bcc0-eaca51aa1639

Microsoft requires modern authentication for outlook/hotmail accounts as of 16th Sep. If you're using Apple Mail, the above link suggests removing and re-adding your hotmail account. If you decide to do that, you will need to know your password. I suggest you read the above link and see what you think.

Question Author

Thanks, Radagast.  I'll take a look.

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