There are some admin things that just cause me to scratch my head. For exampleL
1) for a recent appointment I was sent a big several pages form to fill in with all sorts of health details, lifestyle, medications, past ops and I were told to bring with me to the appointment. but when i got there I wasnt asked for so i offered it and they said we dont need it.
2) I got notified of an appointment by phone for a procedure (maybe theyd had a cancellation). The procedure was a few day's later and went well. But about 5 days AFTER the procedure I recieved a big information pack in the post confirming my appointment and various booklets about the procedure, what to expect, forms to fill in ect