Quizzes & Puzzles16 mins ago
Mums Kndle Has 'died'
7 Answers
Mum got a Kindle fire XD in January she has loved it up until now but today when she opened it up it was 'dead' there is nothing on the screen, it's just dead.
She's 77 so doesn't mishandle it or drop it or even take it out of the house so have no idea what could have gone wrong.
Obviously I am going to have to return it if we cant get it going but am imagining she could be without it for some time if we have to send it back so would prefer not to if we can avoid it.
Does anyone have any ideas? Goes without saying that we don't want to invalidate the warranty by doing a 'self repair' but maybe there is something we are doing wrong or not doing if you know what I mean.
Any help appreciated , she is really upset as she reads every day.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.It sounds like a charging problem. Maybe a faulty cable or connection. It`s not much help or very informative but there is a mention here http:// www.dig italtre nds.com /mobile /kindle -fire-h d-probl ems/#!E ediX
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