Hotel Receptionist

[Carolina]

Is there a nicer way of saying in your CV that you were a hotel receptionist? Because the job itself (in a large hotel) actually involves quite a lot, but when you say you were a receptionist it doesn't sound much...

[rekstout]

There a probably a million "management-speak" terms you could use...

Primary Customer Interface
Front-of-House
Client Ambassador
Customer Liaison Officer

The important think is not so much the title as the emphasis that you were the first and possibly only member of staff with whom the customer interacts and your presentation and behaviour had to reflect the professionalism and quality of the hotel in question.

[wildwood]

Transient-accommodation facilitator.

[chijiki]

I would suggest you stick to the term "hotel receptionist" if that's what your job title was. Any worthwhile employer will either know what the job entails or will at interview ask you to expand on it. Your CV may also briefly list your most important duties and responsibilities. Most employers aren't fooled by job titles and will want more information.

[woodpam]

It depends on the job you are aiming for. If you are after a customer service type role you could include customer service in your job title. If you were after an events co-ordinator job you could call your receptionist job client services co-ordinator. Personally I would stick with the original job title and ensure that the duties I described in it would indicate transferrable skills to the job applied for. Remember that if your new employer takes up a reference the hotel may well reply and say that you were employed as a receptionist.