ebay non payer

[mungbeanz]

How long would you wait before taking action? It's been 5 days since this auction ended and it looks like I have another non payer. Sent invoice and a message and had no reply at all. It's only 4 quid, but i would like to be paid.

[cathfromsaron]

click the non-payment button and let ebay do the rest!

hopefully they are just having pc problems!

cath x

[grasscarp]

Send a reminder. Sometimes people do take a while - like up to a week or so.

[Mycrowsoft]

I would give it another few days then contact the seller again, if no joy report them to Ebay for non payment.

[Mycrowsoft]

Sorry I meant of course.....Contact the buyer.

[Ratty2E]

I usually give them 7 days and a couple of reminders then file a non payment claim. You still might not get paid but you'll get your seller fees back

[EDDIE51]

Go to your My ebay page and click on the drop down menu alongside the item.
Now click on 'resolve a problem' , it will take you to the next page. You will see ' I have sold an item and not been payed' just click on that option.
ebay will send the nonpayer a message, if they have not payed in 4 days you can go back the the case and close it. Closing the case will give you the final value fee back so you can relist the item, it will also give a 'nonpayer' strike to the buyer. I have a non pay case running at the moment, I will be able to close it tomorrow, only £7.50 but I have an underbidder who wants it.

[mungbeanz]

ok thanks for the answers. I'll give them a couple of days. EDDIE, if they pay after i open a dispute will they be 'let off'? I don't want the buyer to get a strike if there is a genuine reason for delayed payment.

[Mycrowsoft]

After you open a dispute Ebay will give them time to pay before giving them a non payment strike.

[Mycrowsoft]

I know it is only £4 but it is the principle of the thing.

[Mosaic]

If they swindle small amounts out of lots of people, they make a good profit at the expense of others.
Hopefully they've just been waiting for pay packet to come in - I find many pay up on Thurs/ Fri if a payment is not immediate.

[horseshoes]

I usually drop them a friendly e-mail such as "your packet is wrapped and ready for posting as soon as I receive your payment". That does usually work if they are intending to pay. After a couple more days I report for non-payment.

[EDDIE51]

hi, ebay give them 4 days to pay, if they pay that is the end of it, otherwise they get a non payer strike.

[old-wos-is-name]

I give them a week, then send an email telling them I am going to relist the item.
wait two days, then get ebay on the case if its an expensive item which had loads of bidders, or for a cheap item, i just relist and ignore them. there are a lot of kids out there who play silly bug***ers and bid on anything just for a laugh.

[joko]

mosaic - how are they swindling? they are not getting anything at all - small or large...

[AlBags]

A week at least after auction (and you heard nothing) or a sent reminder.
4 days is impatient.

Best insight is to look through their feedback for clues.

[mrs.chappie]

I seem to be having a run of bad luck at the moment....a non-paying bidder who refused to answer any emails, someone who wouldn't confirm the address to which they wanted the item sending, and a buyer who bought five items from me, asked me to send them all together, and now says she hasn't received the parcel. :o(

I was starting to wonder if it's just me being unlucky, but reading this thread, I see that's not the case.

[EDDIE51]

One of the worst aspects of ebay for sellers is that unless you send the item by a recorded service , so that it an be tracked, the buyer can just claim not to have received it ,ebay always side with the buyer and take the refund out of your paypal account. I always offer recorded post but few people will pay for it. So far, dispite selling nearly 1,000 items, I have only had two do this.

[LochNessMonster]

Just contact them by their email address, do not post anything and if they contact you tell them when you have had confirmation of payment item will be posted.

Next time you post anything do what I do and instruct all payment to be made by 48 hours of auction ending.