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ChatterBank0 min ago
We decided to get rid of our hot tub due to it just taking up way too much room, and being in such an awkward position in the garden. We got rid of the tub itself and then just had the pump left last. Absolutely nothing wrong with it & they're quite expensive, so I advertised it on FB Marketplace. Couple of days later a woman messaged me about it. Exchanged more details about it & she agreed to pick up nxt day. She turns up, pays for it, and takes it. That was about a week ago.
This afternoon I get a very stroppy msg from her saying it leaks, I've sold her an item that doesn't work, she is reporting me to Marketplace etc etc unless I give her a full refund. Spoke to MrSmow - he said it worked perfectly fine when it was here and for all we know she's dropped the blooming thing and broken it. He's telling me to tell her that sorry but there was nothing wrong with it. She's messaged me 4 times in last hour now, saying what a con merchant I am......blah blah!
Would you just refund her to shut her up, or hold your ground - that there was nothing wrong with it??
( P.S. I sold it to her for £50)
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