News1 min ago
B&q Returns, Help Please.
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I bought online 3 bedroom units from B&Q, after assembling one of the units, a wardrobe, I was not happy with the quality of the product, very cheap looking and the 2 drawers held together with only 4 small wooden dowells, I'm pretty certain that i'll soon be having problems with these drawers!! I contacted head office only to be told that they can take the 2 un-assembled units back but not the one that I've already put together. I argued that how was I to know until I'd finished putting the thing together that the unit was of poor quality. They have told me to ask my local B&Q store if they would take back the unit. Where do I stand? Any advice much appreciated. Thanks.
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