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maggiebee | 19:22 Mon 22nd Jun 2015 | ChatterBank
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Was really annoyed today with the service I received in Dunelm Mill. All I wanted was one of these little silicone gadgets for poaching eggs in. Couldn't find them in kitchenware so asked at the only checkout open. Two very bored young women seemed a bit put out that I had disturbed their conversation and dismissively said "try kitchenware". When I said I already had, one had the bright idea that they had probably been discontinued so I was out of luck. Got one in the Range 10 minutes later. Aaaarrrrgggg
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The ten minute wait for my badly poached egg would have peeved me too.
Feedback to the store manager.
I honestly don't think it is worth stressing over.

There are many more far important things in life to go arghhh over.
^^^^ not if you're the Sales Manager at Dunelm Mill. He/she will want to know about it. I can't stand that sort of attitude from retail staff and would happily report them.
I'd have sent you mine if I'd known Maggie, as like Eccles, I found the loooooooooong wait for a poached egg so not worth buying the ruddy things in the first place, they're gathering dust in my cupboard as we speak.
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Haven't used mine yet - but if it takes 10 minutes it will probably end up gathering dust too lol. Hear what you're saying eccles, but felt I was being dismissed so they could get back to their conversation. Will just put it to the back of my mind.
Be it 50p or £5,000, customer service should be the same.

No feedback and it will never improve.
It`s not really the checkout operators job to know about store stock though. There should have been someone on the floor to help customers and there wasn`t. That`s an issue for management.
I do love a happy ending.
Would that be the pointy end or the rounded end Talbot?
Hope you get on with them better than me! I used them once, they took ages and looked a mess when they were finally cooked, so I threw them in the drawer and that's where they've been ever since!
The gadgets or the eggs Tizzi?
let the manager know you wont be back, firstly send a recorded letter to the GM of Dunhelm Mills , then a CC to the local manager.

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