ChatterBank5 mins ago
Help With Emergency Electric - Ie Have No Electricity.
29 Answers
Before I offer any false advice can anyone help??
Couple with v young child - both on benefits (him for mental health). Have electric meter, are with BULB, in housing association property. House is in remote area. Costing fortune to keep driving to nearest town every ime they need to top payment key up. Were on their emergency credit yesterday and realised benefits were going to be late due to bank holidays etc. Emergency credit ran out yesterday afternoon and they get NO money till tomorrow, so they are in a house with no electricity whatsoever. Someone has told them of a code where you ring your energy provider and simply ask for a FUEL VOUCHER. they then txt you a code which you take to your top up shop and they top you up £49 which you don’t have to pay back, and it is apparently a non advertised help. Even if true you still have to somehow get to the top up shop in the first place.
They are both in a bit of a state and don’t know what to do - even if they manage to get some money most of it is going on petrol to get to shops in first place!
Is there any other emergency help that can top their meter up remotely??
I just don’t know what to advise.
TIA.
Couple with v young child - both on benefits (him for mental health). Have electric meter, are with BULB, in housing association property. House is in remote area. Costing fortune to keep driving to nearest town every ime they need to top payment key up. Were on their emergency credit yesterday and realised benefits were going to be late due to bank holidays etc. Emergency credit ran out yesterday afternoon and they get NO money till tomorrow, so they are in a house with no electricity whatsoever. Someone has told them of a code where you ring your energy provider and simply ask for a FUEL VOUCHER. they then txt you a code which you take to your top up shop and they top you up £49 which you don’t have to pay back, and it is apparently a non advertised help. Even if true you still have to somehow get to the top up shop in the first place.
They are both in a bit of a state and don’t know what to do - even if they manage to get some money most of it is going on petrol to get to shops in first place!
Is there any other emergency help that can top their meter up remotely??
I just don’t know what to advise.
TIA.
Answers
Best Answer
No best answer has yet been selected by Smowball. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.It is possible that some places won't be open today as it's New Years Eve. I have a feeling E-on are not operating today, except emergencies.
Smow, you say they are with Bulb, I thought they were one of the companies that went bust?
Whoever anyone suggests for you to tell them about, they might need an emergency number.
Hope they get it sorted.
Smow, you say they are with Bulb, I thought they were one of the companies that went bust?
Whoever anyone suggests for you to tell them about, they might need an emergency number.
Hope they get it sorted.
Bulb hasn't gone bust and they should be open today - they should offer temporary credit if they apply here
https:/ /bulb.c o.uk/ge tting-h elp-if- you-can t-affor d-to-pa y-your- energy- bills/
https:/
Another one here for you Smow.
https:/ /helpyo uchoose .org/co ntent/i nfoadvi ce/comm unity-h ub-resp onse-of fer/com munity- respons e-offer /
https:/
Smow - the people you are trying to help are adults, just give them the phone number(s) and let them deal with it. If I were them I would phone the following in this order:
Bulb - ask for emergency temporary credit
The benefits office - where's my money, it's late
The Norfolk Assistance Team
Social Services would be a very last resort for the reasons already given.
Bulb - ask for emergency temporary credit
The benefits office - where's my money, it's late
The Norfolk Assistance Team
Social Services would be a very last resort for the reasons already given.
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