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cancelling an order
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i bought a gas fire from a shop using my debit card. i decided it wasn't the one i wanted but when i tried to cancel the order they said it would cost me 25% of the price. so i can't get my money back?
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You've entered into a legally-binding contract to make a purchase. The company have every right to deliver the gas fire you don't want and keep all of your money.
The only right to a refund, with any purchase, is when the item is found to be faulty (or does not comply with the vendor's description) within a very short period after purchase. If the item is 'as described' and not faulty, there's no right to a refund.
Chris
The only right to a refund, with any purchase, is when the item is found to be faulty (or does not comply with the vendor's description) within a very short period after purchase. If the item is 'as described' and not faulty, there's no right to a refund.
Chris
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