Argos, Items excluded from 30 day money back guarentee

[moskaski]

Hi, does anyone know if an item excluded from Argos' 30 day moneyback guarentee can still be returned if i'm unhappy with the item description? I.e. the picture not being an accurate representation of the product (In my opinion)?

Thanks for any answers.

[NazNomad]

Your comsumer rights are not affected, regardless of any money-back guarAntee in place.

[bednobs]

i think you could try, and you'll probably get away with it

[ChuckFickens]

The product has to be fit for purpose and as described, if it falls short on either of those counts you can return it under the sale of goods act regardless of what argos say about their 30 day guarantee.

[MrIncredible]

Yes they will accept it, Just before christmas a lady next to me returned a kettle that she says was faulty, when i looked over the kettle must have been at least 5yrs old!!!!! its was only fit for the tip, covered in stains and dirt, yet the assistant said they no-longer did that model but will exchange it for an equivolent model but with out a reciept she could'nt be refunded cash, so she took a new kettle,!!! I could'nt believe it I would have been way to embarressed to even ask, still can't believe she got away with it,

[moskaski]

Thanks for the answers guys, much appriciated

[Scarlett]

I was told I could not return a Vicar's costume! This was because I think people were buying them for parties and returning them the next day!

[dotty.]

well it was second hand if it had been worn

[philandlil]

It depends what it is and and whether it can be re-sold, a camera, games console, ipod/mp3 player can't be re-sold so if they are happy to lose that money to please you they may do it, but its unlikely especially if you are just after a refund. Also if it states on the till that it may be different than in the catalogue, you have even less chance as the staff will have told you at the time of purchase.