Well... this brought all the charmers out of the woodwork, didn't it?! So this is what being a proud ambassador for dear old blighty looks like... Bathsheba, as you can't tell who or what you are dealing with these days, unfortunately we are more and more likely to stay quiet for fear of endangering ourselves... you can't be blamed for that, as well as the accusation that you were listening in (albeit, unavoidably). Fact is, I know British people (generations old) who know every trick in the book, have every excuse under the sun available and continue to fleece the system, while others, who may be , or appear to be from another part of 'our' Empire, who are honest, hard working respectable and respected, yet are automatically judged wrongly and negatively by souless or uneducated bigots who ARE actually out for themselves. Don't feel bad about not speaking up then, just try to speak up when you see good, to balance things out a bit. " It only needs a good man to do nothing for Evil to thrive".