Ebay Account Hacked.

[pussyfoot]

My ebay account has been hacked & I can't even open it to inform them, I found
a phone number but the automated message just says go to "ebay.co.uk" but I can't even do
that as every time I try the page comes up -gobbled -de-gook- I've no other way of telling them.
I went to my email account & it came up with the sign in page & I did with my usual password
without thinking. I've changed the password now, but I'm really worried about what could happen,
what do I do now? Please help me someone....Ange

[Tuvok]

https://www.ebay.co.uk/help/account/protecting-account/get-help-hacked-account?id=4196#contactWay

[pussyfoot]

I tried that, but every time I type anything with ebay in the title it just goes back to the same page that's got all "gook" on. I've tried everything to get to ebay but it won't let me. I've got an ipad & it does the same on there too! I'm worried sick....Ange

[Barmaid]

Try clearing your cache before trying again.

[bobbinwales]

What makes you certain you must of been hacked tho pussyfoot rarther than it just being a login problem or tecnichal problem?

[bobbinwales]

If your account had been hacked am pretty sure you couldnt log in to it or youd find some odd activity wearas what your describing sounds just like your getting a page of gobblygook which seems nothing like what you get with a hacked account

[Tuvok]

Can you doma screenshot of the page and upload it to

https://imgbb.com

or similar and then post the link so we can see what you are seeing

[bobbinwales]

Have you tried using a diffrent device to login?

[pussyfoot]

I tried clearing the cache, but it's still the same, I've found pages on the internet that should direct me to support, help, email addresses etc, but anything to do with ebay I get the same Gooky page.

[Tuvok]

If you could let us see what you are seeing

[pussyfoot]

Tuvok I'm not sure if you'll get this as I don't really know how to do it, but if this works this is what I get.......
https://www.ebay.co.uk/help/account/account-getting-started/signing-ebay?id=4189
Ange

[bobbinwales]

That look's okay to me pussyfoot

[pussyfoot]

https://www.ebay.co.uk/b/Furniture/3197/bn_1633685
I get this when I try to go anywhere from that page,
I'm not sure you see what I do!

[bobbinwales]

Furniture page looks fine to me

[bobbinwales]

Best to try a diffrent device to login from.
Are you singed in when you get the gobblydegook

[AZardoz]

Do as Tuvok said, take a screenshot. Here's how on an iPad:

https://support.apple.com/en-ca/HT210781

[pussyfoot]

bobbinwales, I can't sign in at all so I can't even get to a support page to report it. Everytime I click on anything connected to ebay won't let me do anything at all.
I'm not very technical at all but I could use ebay.
I'm sorry, I know I'm annoying you all. Ange

[Sunk]

Use a different devise and see if you get the same result.

Sounds like you have got some dodgy javascript that needs to be purged. Restart, empty cache and history in your browser. But first try to log in on a different device.

[pussyfoot]

Ok,
I get the same on my ipad so I can't even contact ebay on there...or even delete the account, just to be sure it can't be used.

[AZardoz]

... or you can keep running around flapping your hands.
That should sort it.

Hello ! Screenshot.

[THECORBYLOON]

Now, now, no need for that is there?

You're not the one that's stressed out, concerned and confused are you?