i thought I had a problem with TalkTalk e-mails but I can get into my webmail inbox (thanks Smocky). The problem is they're not transferring over into the Microsoft e-mail box. I can send e-mails from there but not receive them. When I open that programme I'm asked to enter my username and password, which I've done from the notes I kept when I got broadband from TalkTalk - I don't recall and have no notes of a username and password for Microsoft. Has anyone come across this, and can you help me please?