norton error

[jean88]

I have been geting an error message every time I click on the quarantine option stating I need to reinstall my norton IS, I did that, its still the same. Could it be anything to do with my subscription needing renewal soon?

[PvtSniper]

not normally, hi im Sniper, i work at a broadband technical advice call centre just so you know, i get many callers who have problems with norton, personally i have tried the software myself and it does have problems , one time after just installing it and running a live update it said some norton files are missing, so yes it is a common problem, personally i'd say if your subscription is about to end to switch software because it's not as though this problem has only just cropped up, i can if you wish recommend alternative software if you wish otherwise i'd advise you to speak to norton who you should be able to help you

as far as i know norton (symantec)are contactable on 01628 592 222

if you would like anymore help or information, just let me know i'm allways happy to help, hope this helps you in someway, sniper!