Pdf Files

[Kazal]

I purchased travel insurance in early May and read part of the policy but did not print it. As we are going away next weekend I decided to print the policy today from the attachments sent by the company but could only see the first page, I rang the firm and they re-sent them but I can only see the first page. I rang again and they said I must look in my PDF file or go on their website to see the policy wording. I have looked on the website and again I can only get the first page.
Can someone help a maiden in distress. Where do I go to find my PDF files or can someone offer another solution please?

[Buenchico]

You've not told us how you're viewing the pdf document. (Originally everybody used Adobe Reader but many people now prefer to use other programs, such as Foxit or SumatraPDF. Modern web browsers, such as Firefox, also let you view pdf files within a browser window). Sometimes you need to click a button, possibly at the foot your screen, to navigate from one page to the next.

However, try saving the pdf file to your hard drive (without viewing it) first: Go to the email that had the file as an attachment and select the option to save it, rather than to view it.

Then double-click on the file saved, so that it opens in your default pdf viewer (rather than within a browser window). If you still can't see the missing pages, try looking for a button to move between them (and/or simply printing out the document anyway, to see if the missing sheets actually get printed).

[Kazal]

Thanks buenchico. I use Adobe and have no problems with utility bills. I tried saving it but still only got the front page and the KB's weren't enough.
I went on to their website as they also suggested and clicked on 'policy wording' and still only got first page. I am panicking now

[Buenchico]

Email the file back to the company, with a message saying "This is all you sent me". Once they've actually seen the defective file they might be forced to accept that it actually exists!

[fiction-factory]

Have you actually sent it to the printer? Try printing say pages 1-2 and see if the second page comes off too