Win 10 is not good at updating printer / scanner drivers - delete all mentions of your printer scanner and then go to the manufacturers website and get the latest drivers for your printer and Win 10 = you`ll need to know if you are on 32 or 64 bit
To find out if your computer is running 32-bit or 64-bit Windows, do the following:
Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.
Under System, you can view the system type.