Cd Will Not Play

[Jamjar74]

Have a Dell Inspiron, running Windows 10.

I have just purchased a new camera which comes with an instructional CD.

When I put the CD into the computer it whirrs and whirrs and nothing happens. Have not used CD player for a while, but have updated the drivers and nothing happens. Any suggestions please.

Thank you

[Old_Geezer]

Check the disk in another PC, and check your PC with a known good CD.

[Jamjar74]

music CD's play O.K. Is it possible CD is not compatible. It says on the CD (for Windows) Panasonic 2015. I only purchased the camera today so presumed the CD would work O.K.

[Jamjar74]

when I click on the CD in Media Player, it says "this disc is empty". Presume it cannot be read!!

[bhg481]

If you go to Panasonic's website:

https://www.panasonic.com/uk/

and click on "support" you will be able to download the information you want from there. I always download a copy of User Manuals for my cameras; I find it much more convenient than loading the CD. They are usually in pdf format and you can use the "search" facility to find the information you want.

[Fitzer]

If it's the instruction manual then Media Player won't find anything, use Windows Explorer to look at the disc

[bhg481]

I think Fitzer might have solved it. The whirring is just the disc loading and what happens next depends on your settings ie, whether it does nothing or runs a particular program. Look in "My Computer", right-click on your CD player and "explore" or "Open".

[CrapAtCryptics]

Get the latest drivers straight from the camera manufacturers website they would probably be more up to date than the ones on the disk.