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Laptop Six Months Old - Not Charging Propery. Help Please!
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My Acer is not very old but has developed a fault in charging - it works perfectly well otherwise. As I am elderly and not sure how to reset it can anyone please assist?
From nearly empty it used to take 90 mins to full charge but lately the orange charge light never goes off until I unplug it and after 2 hours it only reaches say 80%! If I then plug it in again for another hour it says 88% and charging and also says 2 hrs to full charge. Apart from this it is fast but I only get about 90 mins of use unplugged.
If I take it back to Currys under guarantee goodness knows when I will gwt it back and it cost me over £300 new.
I remember once being told I can go into the background somewhere and reset it and that this might solve the problem - is that correct? Please bear in mind that I am in my 80s but am quite computer savvy.
Thanks everyone
Moggie
From nearly empty it used to take 90 mins to full charge but lately the orange charge light never goes off until I unplug it and after 2 hours it only reaches say 80%! If I then plug it in again for another hour it says 88% and charging and also says 2 hrs to full charge. Apart from this it is fast but I only get about 90 mins of use unplugged.
If I take it back to Currys under guarantee goodness knows when I will gwt it back and it cost me over £300 new.
I remember once being told I can go into the background somewhere and reset it and that this might solve the problem - is that correct? Please bear in mind that I am in my 80s but am quite computer savvy.
Thanks everyone
Moggie
Answers
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No best answer has yet been selected by moggie 939. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.I think batteries can be recalibrated. I've never done it and it all sounds a bit long-winded; but if I had your issue that's what I'd try. I think it involves running the battery flat and removing it and replacing etc and so on. I don't think it would do any harm, so you might wish to try; should be instructions findable online. Good luck
Maybe someone else here can give you more info on this.
Maybe someone else here can give you more info on this.
Thanks everyone - but on my latest Acer the battery is inside and to get to it means removing all the screws on the back! However - I just looked on the manual and there is a little pin hole hardly visible and it says to insert a paperclip and push down until it clicks for 4 secs so I did that, ran down the battery with normal use until it completely switched of and then charged it up. It worked somewhat in that it charged to 80% in about 2 hours and after than, if I left it on charge it reached 90% eventually.
So I will leave it like that until the new year (it is only 6 months old) and then see what Currys say.
Thanks again everyone
Moggie
So I will leave it like that until the new year (it is only 6 months old) and then see what Currys say.
Thanks again everyone
Moggie
Hello everyone who answered my query
Well - after trying everything I charged it from empty for about 2 hrs and checked it and it showed only 82%.
I then left it charging for another 90 mins and it then showed full charge of 100%!
So - will it hurt leaving it plugged in for that length of time? Do not feel like returning it as it is only 6 months aold and Currys will probably say it is ok.
Moggie
Well - after trying everything I charged it from empty for about 2 hrs and checked it and it showed only 82%.
I then left it charging for another 90 mins and it then showed full charge of 100%!
So - will it hurt leaving it plugged in for that length of time? Do not feel like returning it as it is only 6 months aold and Currys will probably say it is ok.
Moggie
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