My laptop has died. It says I need to re-install windows using the original disk. I don't have one! I bought the computer from pc world and the windows xp package that came with it had all the instructions, was sealed, but had no disk in.
My question is that I have the licence sticker on the pc, but no disk. Could it have been supplied without the disk at the time of purchase? I have never needed it before now, so not noticed to worry! Where do I get one from now?
It's a Philips freeline. The message says that a file is missing, insert the windows disk and press r. I think the file is called something like "system". I have all the documents and disks that came with it, and nothing seems to match this description, but I'll check again. Thanks so far.......
We have a phillips freeline bought from PCworld, on first boot up we had a message to click on an icon on the desk top and create our own recovery disc
Now I see the problem. Mine was in the 'bent bargains' section as it had been returned. I guess I therefore missed that option. Not to worry, �30 and my local computer shop has got it up and running. You can re-install with any xp disk, as long as you have the sticker with the code on it. Good job I am better at backing up than I am at making recovery disks!
Thanks every one!