Quizzes & Puzzles7 mins ago
No access to internet or msn
7 Answers
Hi I hope someone can help,
My computer was fine yesteday up until a huge lightning bolt happened outside (obviously lol)which was about tea time, thinking the lightning was going to carry on I turned off the comp & unplugged it, it was off for half an hour ish then i plugged it back in and now i cant get internet access through explorer or messenger!
when i try and troubleshoot through messenger it says "Your Gateway appears to be offline" which i dont no what that means! and the error code is"80072ee7",
at the bottom of the screen theres a little piccie of 2 pc screens with a black exclamation mark inside a yellow triangle which when scrolled over says
Local Area Connection
Speed 100.0 Mbps
Status - Limited or no connectivity
I have cleared all cookies cached pages history ect
checked clock and date are right
But now i have no idea what to do so
any help is gratefully appreciated and I mean any lol
Thankyou
My computer was fine yesteday up until a huge lightning bolt happened outside (obviously lol)which was about tea time, thinking the lightning was going to carry on I turned off the comp & unplugged it, it was off for half an hour ish then i plugged it back in and now i cant get internet access through explorer or messenger!
when i try and troubleshoot through messenger it says "Your Gateway appears to be offline" which i dont no what that means! and the error code is"80072ee7",
at the bottom of the screen theres a little piccie of 2 pc screens with a black exclamation mark inside a yellow triangle which when scrolled over says
Local Area Connection
Speed 100.0 Mbps
Status - Limited or no connectivity
I have cleared all cookies cached pages history ect
checked clock and date are right
But now i have no idea what to do so
any help is gratefully appreciated and I mean any lol
Thankyou
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.A programme on Radio 4 stated that every time an area suffers thunderstorms, the local PC World replaces at least 30 modems on the following day. Modems are particularly susceptible to the electrical surges created by thunderstorms and they're easily 'killed'. (I've lost two modems that way myself. I know that you're meant to disconnect the phone line during a thunderstorm but I never seem to remember in time!). I'd be prepared to bet that your modem has suffered a similar fate. Fortunately, modems are fairly cheap, so it shouldn't cost very much to fix the problem.
Chris
Chris