silverlight update

[frajon]

i have the icon in tray for update,its for silverlight kb960353,i have tried several times but it fails to download,the update icon comes back in tray repeatedly,i suppose untill i can download it it will continue to appear,unless someone knows a answer to get rid,would it be better to uninstall silverlight ,what does it do.
thanks for any help.

[alan-r]

do you turn off the comp or put it in standby by without out giving it time to download ,i'd leave it running for a while after clicking download update for at least 15 mins it should then install at shut-down if you follow what it says on the shut-down screen

[frajon]

thanks for the reply,I get the shield icon when i want to close/shut down, i choose to update before shutdown ,it runs thro the procedure of download then automatic shutdown as the download has finished,on restart later ,i get the notification 1 update to be installed,i click update only to find its the silverlight update,on checking update history each download reads failed ,on every attempt to download. ive tried to do.

[alan-r]

sorry can't help you mate
,my update for silver light went ok
maybe someone else can help you

[frajon]

Alan r,
thanks anway,i have managed to get a e-mail off to microsoft support,apparently its free for such troubles,they mean to answer within 8 hours ,lets just wait.
john.