PC freezes after sending email

[lynbrown]

Hope this is the right category. Several times this week after sending an email, my screen has frozen. I have to pull a plug and restart. What has happened? All help appreciated.

[smith134]

You need to modify the Windows registry. However, serious problems might occur if you modify the registry incorrectly.
Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, click the following web link of the Microsoft Knowledge Base:
http://support.microsoft.com/kb/315008#top