Incoming email from outlook

[wickedtart19]

i recently had all the information transferred from one pc to another and now when going into miccrosoft outlook to send n receive my mail i can only send it. I get the message put password in for outgoing, really donot know what the problems is, as i can i can send email but not receive it.
cannot find either where it sais for the incoming server smtp or the out pop3, anyone help pls ops running windows xp

[Buenchico]

It sounds like the settings for your incoming (Pop3) mail server have become corrupt. It's not uncommon, because your anti-virus software has to temporarily change these settings every time you receive mail. Sometimes the anti-virus software and Outlook don't communicate very well, and things get mixed up.

First, check that you know the address of your Pop3 server. If you get your email through one of the UK's major ISPs the information should be here
http://www.kitz.co.uk/isp/dns.htm
and/or here
http://www.idl.uk.com/email/isp_settings.htm

The following instructions relate to Outlook Express but, as far as I'm aware, they're exactly the same for Outlook:
Go to Tools > Accounts
Click on the 'Mail' tab.
If you've only got one email account it will probably already be highlighted. If not, click on the relevant account, to highlight it.
Click 'Properties'.
Click the 'Servers' tab.
Amend any incorrect information.
Click 'Apply'
Click 'OK'

Chris

[wickedtart19]

Hi Chris i checked the incoming and outgoing and they appear correct.

however no mail is still coming in. i am at a loss.

[Buenchico]

Try deleting the account and then re-creating it. (It's sometimes worked for me in the past).

Start as above but, instead of clicking 'Properties', click 'Remove' and 'Yes'.

Then click 'Add > Mail' and create a fresh account.

Chiris