After telling the daughter about the great help I've been given on here, she asked if I could get some help for her (as she's my child she must get the sympathy vote)
Her boyfriend bought her a notebook for Xmas pre-loaded with 60 days trial for MS Office 2007.
He also bought her a keycard for Office 2010.
She thinks she needs a keycard for Office 2007 and the one for 2010 is useless..........is she right (I don't understand what she's on about)
It's going to be quite a large download, so make sure she doesn't try downloading it on a slow or heavily usage capped connection (such as a mobile broadband dongle)