Motoring53 mins ago
Smart TV
Hi
Just bought a Samsung Smart TV and a wi-fi dongle. When I try to connect to the internet I get a message saying "Wireless connection detected but unable to connect to the Internet". Is the "signal" from my router not strong enough ? Any help/advice would be greatly appreciated.
Many thanks
FBG40
Just bought a Samsung Smart TV and a wi-fi dongle. When I try to connect to the internet I get a message saying "Wireless connection detected but unable to connect to the Internet". Is the "signal" from my router not strong enough ? Any help/advice would be greatly appreciated.
Many thanks
FBG40
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.The TV has detected the dongle but is unable to connect to your router because the lack of password stops it from getting a data feed.
Can you get to the settings and view the USB port on the TV? That's how I set one up recently. Similarly to setting on up on a computer. Detecting the router and asking for a password etc.
Can you get to the settings and view the USB port on the TV? That's how I set one up recently. Similarly to setting on up on a computer. Detecting the router and asking for a password etc.
Just an update on this post.
Samsung engineer called in today, TV is too far from the router . Found this out by process of elimination - eventually took the TV into the room where my PC is (TV is on ground floor, PC on 1st floor) and it worked wonderfully.
Thanks for all the advice everybody.
FBG40
Samsung engineer called in today, TV is too far from the router . Found this out by process of elimination - eventually took the TV into the room where my PC is (TV is on ground floor, PC on 1st floor) and it worked wonderfully.
Thanks for all the advice everybody.
FBG40