Upside Down Photos

[Sqad]

Hotmail (now Outlook) iPad 2.
Photos sent by iPad received by recipient upside down.
Any ideas?

[Sqad]

Oh! and Windows XP.

[snags]

Turn your iPad upside down as you send the file?

Alternatively:

''The photo orientation is included with the photo's EXIF data, which is not being recognized or is being ignored by whatever is being used by the recipient to view the photos.''

Or:

''The photo orientation regardless which side the home button is located when capturing a photo in landscape mode is included with the photo's EXIF data. Depending on the photo viewing software used to view the photos, some ignore the orientation data included with the photo's EXIF data. This is common with the photo viewing software included with Windows.''

Basically your iPad is not at fault.

[Sqad]

snags...thanks.

Your first suggestion I have tried and it didn't work.

Your 2nd and 3rd paragraphs would suggest that the recipient is at fault.

What does the recipient have to do?

[JoolsTwo]

I usually R click on the image and then select Edit, I can then rotate the received image. I'm using Windows 8, I'm not sure if all versions will be the same.

[Sqad]

Jools....I have tried that too before sending.....still arrives upside down to the recipient.

[JoolsTwo]

Sorry Sqad, this is on images I've received that are upside down.

[Sqad]

O.K Jools....thanks for your response.

[JoolsTwo]

I hope it works. :-)

[Fitzer]

What Snags says makes sense, the camera records which way up the picture is when it takes it, whoever is viewing the picture when received is seeing it upside down because their email client isn't clever enough to rotate it. Did you take the pictures, if so, what with and which way up was it when you took them?

[snags]

Can the recipient of your emailed images download them to their PC, then rotate them with simple image editing software (they probably already have something suitable on their comp), then re-save the image?

[Sqad]

Fitzer....pictures were taken with an iPad2 and I took them "all ways" .....

I think that snags is also correct, but what can the recipient do to rectify this?

[Sqad]

snags....the images are received on a PC.

So how does the recipient rotate them?

[Sqad]

Have to go out...will be back in one hour.

[snags]

Sqad, try this:

''To ensure the photo appears "right-side up" when taken in landscape mode, hold the phone with the Home button on the right, and the volume buttons on the bottom, when taking the photo.

It may not appear to make a difference when viewing your photos on the iphone itself, but when you e-mail them the "orientation" information stored in the image's EXIF data will be different if you take it with the home button on the left. Then, other image display software on other people's computers will read that orientation information and display the photo upside down. Of course, you can use lots of different photo software packages to "rotate" the photo after the fact. But its best to just avoid the "incorrect" orientation.

Take your landscape photos with the home button on the right.''

[snags]

^ Bugger, that is for the iPhone, not iPad. Sorry.

[SlackAlice]

Recipient right clicks photo and chooses 'Open with Windows Photo Viewer' then changes orientation of photo, with 2 clicks either right or left. Close Windows Photo Viewer.
Photo will then be saved the right way round.

[Sqad]

Thanks Alice...will give it a go.

[trt]

I get the same with videos that my daughter sends me of my grandson!

[Sqad]

Alice...no...I do not get offered the option of rotation either clockwise or anticlockwise.

[tamborine]

Open it in Accessories>Paint, press Ctrl R (rotate etc).