Broadband problems

[penniebark]

Hi there

 

Please could you tell me if it is possible to run a telephone extension off the same master phone socket that broadband is connected to?

Everytime I plug the extension in it says there is no  dial tone for the broadband connection - when I disconnet the extension, broadband comes back!

Help!

[Grunty]

My ISP provided a splitter box which I plugged into the telephone socket.  The broadband and the telephone are then plugged into it.  I have also seen them on sale at computer shops like PC World. 

[commoner]

...the broadband filter(splitter) which you should have been supplied with must be plugged DIRECTLY into the main telephone socket..then the broadband modem and telephone both plug into the filter (splitter).....Putting a two-way phone adapter into the main telphone socket first, then taking your modem and telephone seperately from there will not work....at least not on my stuff.....commoner.

[Mattk]

if your broadband is 512k then you'll just get away with it(I did !) any faster than that ie 1Mb or 2Mb and it wont work

[bluegreenash]

your ADSL broadband modem cable should be plugged into the telephone socket via an ADSL Filter, (usually a small white box with a telephone socket and an adsl socket on it, if you are trying to use a double socket plug the double socket into the adsl filter not the other way round....

 

if you are getting this problem while doing this correctly then you have a faulty filter...usually you will have been supplied 2 of these with your broadband kit...use the other one or if you have no more, you can buy them from maplins/tandy/btshops or speak to your ISP and they might send you a replacement

[ugly_bob]

I disagree.

The only way i got it to work was to plug the splitter in first, then the extension and a filter into this and a filter on the other end of the extension - I got 2 filters when i signed up.

Then you can plug phone and/or pc into both locations.

If I tried the filter before the splitter, it didin't work