ChatterBank2 mins ago
Can't delete E mails - help
5 Answers
On return from my holiday, I found I had over 100 e mails. most were the usual crap like Viagra and stocks and shares. For some reason I have a bout 6 emails from a a various sorts ( tesco.com, my mate, etc) that I just wont let me delate. I emptied my deleted file ( had over 2000) thinking that was it but it just wont let me delete on outlook express. Everyday I get on average 5 e mails but refuses to delete one of them - Why
Answers
Best Answer
No best answer has yet been selected by Fish the Mod. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Outlook Express doesn't store e-mails individually. Instead, it packs them all together in a single file for each folder (Inbox, Deleted Items, etc). It seems that some of these files may have been corrupt. Fortunately, Outlook Express automatically re-creates any missing folders; you can make use of this to correct the problem.
Firstly, ensure that there's nothing in your Inbox which you want to keep. (If there is, simply create another folder (e.g. 'Saved Mail') and copy the mail items to there.
Close Outlook Express and run a search for *.dbx
This will show each of your OE 'folders' (which are, in fact, single files). Right-click on 'Inbox' and select 'Delete'.
Restart your PC (I'm not sure that's absolutely necessary but I always do it anyway!), then open Outlook Express. The software will spot that the Inbox is empty and automatically create a new (empty) one. Hopefully, that should fix the problem.
Chris
Firstly, ensure that there's nothing in your Inbox which you want to keep. (If there is, simply create another folder (e.g. 'Saved Mail') and copy the mail items to there.
Close Outlook Express and run a search for *.dbx
This will show each of your OE 'folders' (which are, in fact, single files). Right-click on 'Inbox' and select 'Delete'.
Restart your PC (I'm not sure that's absolutely necessary but I always do it anyway!), then open Outlook Express. The software will spot that the Inbox is empty and automatically create a new (empty) one. Hopefully, that should fix the problem.
Chris
-- answer removed --