Hi a few months back whenever i watched anything on you tube it used to load very quick and never freeze when i watched anything. Now thats Virgin has upgraded me to 20meg it takes about 4 mins to watch a 30 sec video clip why is this or is you tube thats slow ??
He just switched off his PC and Virgin Cable Broadband Box at the mains (unplug from socket).
Leave for five minutes then switch on the Virgin Box and then switch on the PC in that order.
This sorted out the problem and so far has had no further problems with broadband.