I've been tearing my hair out today because my broadband is soooooooooo slow. Then surprise surprise I get an email from BT saying 'Is your broadband running slow? for only �8.99 a month you can call our helpline' Smells very fishy to me. A Bit of a coincidence. I reckon they are making it go slow hoping we will pay the extra �8.99 a month. Not a chance !