Outlook 2007 problem

[fbg40]

I know it's Christmas but I need some advice !!
Got the following message on my screen and am unable to access my E mails via Outlook. (Have reverted to Outlook Express for the time being):
"Cannot start MS Outlook.Cannot open the Outlook window.The set of folders cannot be opened.Errors have been detected in the file C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help."
I've tried reinstalling Office 2007, tried what the message suggests, system restore and Googling the error message, all to no avail.
I would be very, very grateful for any advice/assistance.
TIA
FBG40

[ChuckFickens]

Are you worried about getting the emails back you used to have in outlook?

If not goto the control panel, select mail, click on profiles and delete the current profile and then open outlook and it'll prompt you to create a new profile.

This will lose all your old mails though.

[fbg40]

Many thanks for such a quick response Cuck - will give it a go.
Thanks again
FBG40

[fbg40]

Sorry - missed the "H" out !!
FBG40

[ChuckFickens]

That was close to be rude :)

[ChuckFickens]

just as a thought.

If your PST file has become corrupt it may be a good idea for you to run a full check disk as soon as you can.

[fbg40]

Thanks again CHUCK - remembered it this time !!
Happy Christmas.
FBG40

[AlBags]

Why did you not use the inbuilt repair tool first? Nothing to lose. It's on the drive, too.
I fixed one Outlook a couple of weeks ago using it.

[fbg40]

Hi Albags
Tried that but to no avail - haven't got a clue why ? Every time I put the path in I am told it is not the correct path - any ideas ? Guess i'm not entering the correct path. Perhaps you could advise me - would be grateful if you could.
TIA
FBG40

[ChuckFickens]

The correct path is as you said in the first post

"C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst"

You need to put quotes around the path though as it has spaces in it.

[fbg40]

Thanks again all, will give it a go.
FBG40

[fbg40]

Hi again
Just tried the path suggested but got the following message :
An unknown error prevented access to the file C:\Program Files\Microsoft Office\Office12\"C:Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst".
FBG40

[ChuckFickens]

Follow the directions here.

http://support.microsoft.com/kb/287497

[fbg40]

Will have a look tomorrow, off out now to a "Family gathering"
Thanks again for all the assistance
FBG40

[fbg40]

Still no joy folks - have asked a colleague of my Daughter to have a look for me. Thanks for all the replies.
FBG40

[fbg40]

Hi - I'm back again !!
Been asking around and have been told that the problem lies in the .pst file. Has anybody any knowledge of the following application : "Stellar Outlook PST Repair" by Avanquest ?
Don't really want to try it without some sort of recommendation. Bit of a coward me !!
Many thanks
FBG40

[fbg40]

This problem is now solved - I have a new PC bought in March last year !
Thanks for all the advice
FBG40

[fbg40]

Thanks katjonathan, but I bought a new PC 2 years ago and obviously no longer have the problem.
Thanks anyway
FBG40