Sky - Technical Fault 11

buttons77 | 19:26 Wed 23rd Mar 2011 | Technology

7 Answers

Can anyone help? I have Sky HD and recently there have been sevceral occasions when I have tried to record a programme but when I go to watch it back it has failed - the reason given is Technical Fault - 11. Does anyone know what this is?

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buttons77

Question Author

Thanks Trimeresurus - I'll maybe give that a go - but would I lose the programmes that I already have saved in the planner?

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buttons77

Question Author

Oh dear - might leave it till the weekend then and have a marathon catch-up session first!!
Thanks

AlBags

Is it a Thomson box? If so, how old?

Mattk

Remove the power cable for a few minutes and then plug back in. When Sky restarts you should find the issue has gone and you won't lose your recordings.

AlBags

That is a temporary fix for a known problem on some manufacturers boxes, yes.
Some people have to do thie every couple of days without knowing how simple the fix is.

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