Although recently I had cause to complain to BT about the drop in my Broadband speed, I feel that matters have now been put right, relatively quickly. Consequently, I am very happy with the service which is being provided and would recommend the offer which is being made to you.
The £16 per month which you have mentioned does not include line rental but does give you 10gb of Broadband per month and all your telephone calls, of each up-to one hour's duration, are for free. If you think your outgoing call is nearing the hour mark, you just terminate it and re-dial to avoid any charge for it going over the hour.
I have paid for my line rental as a twelvemonths in advance and that cost me £120. Consequently, if you were to do as I have done, the cost to you per month would be £26 for free telephone calls and 10gb Broadband download; which I find is more than adequate for my purposes. Furthermore if I were nearing the the 10gb limit, BT would send me an E/mail and I could arrange immediately for a further 5gb's at the cost of £5 being added to my quarterly bill. Normally one is not charged for the first instance that one exceeds the Broadband allowance.
Having quickly read through what I have said is making me appear as a salesman for BT. I assure you that I am not ....Just a satisfied customer who is aware that, whatever direct line Broadband supplier you have, a BT Telephone Exchange will be involved in downloads arriving at your computer.
Ron.