Please help to get rid of Jamster texts

[Ann]

I tried to get a Christmas ringtone on my new phone, not being aware of Jamster, I looked at one on their site but didn't purchase. I'm sure I didn't sign up for an account, they now text me at least 3 times nearly every day............... someone I told was horrified and said I'd been sucked into a scam which was costing me pounds. I'm really scared now - there is no facility on these texts to let them know I dont want any more - there is a premium rate number to ring but I daren't ring it. Please help as I'm a nervous wreck.

[jno]

did you give them a credit card number or bank account or anything? If not, they have no way of taking money from you.

[chelle7272]

I think if you reply by text with 'stop' they should stop messaging you. That used to be the case at any rate

[Ann]

No jno I didn't - so hopefully I will just have to put up with these annoying texts, do you think Orange could put a block on them?

[chelle7272]

http://www.jamster.co...orp/terms-conditions/

from link;
To unsubscribe by text message, text "STOP" to 88888, call 0870 1213186 (national rate) or go to "My Clubs" under "My Jamster" on www.jamster.co.uk or send an email to [email protected]. In the event that you have multiple subscriptions, "STOP ALL" will cancel all active subscriptions. The termination shall become effective immediately upon receipt of termination request. Charges may still appear on your mobile phone bill the following month as mobile operators bill retrospectively.

[EDDIE51]

Information here they have a terrible reputation , you have to scroll down about 1/3rd of the way. But you text STOP or STOP ALL to the 5 figure no they are coming from which should start with 8.
http://news.bbc.co.uk/1/hi/england/4626517.stm

[sunny-dave]

It's important to stop this - they CAN take money from you by charging you for each incoming 'premium rate' text - it will get deducted from your phone credit.

It's an absolute vile scam - the mobile phone companies should be ashamed of themselves for permitting it - but of course they take a cut too, so have no interest in stopping it.

Texting 'STOP' back should work - but you could also ring Orange and ask them to block all 'incoming short code premium texts' - they may try to say it's not possible - this is a lie - threaten them with Ofcom if they refuse.

dave xx

[Ann]

Many thanks chelle - I have texted STOP so will see what happens from here ..... Thanks everyone for your advice, I love this site!

[Ann]

Thanks for all you answers - I have texted STOP to 88888 and it appears they have "unsubscribed" me (very noble of them when I never subscribed in the first place!) I rang Orange and they have been excellent, they said they are powerless to stop it, they said they agreed this company should be investigated and checked to see what they have taken from my monthly account - £9.58!!!! Isn't that disgraceful, but Orange were really sympathetic and as a gesture of goodwill gave me compensation of £10 as I am a new customer. Wow I was impressed by their service so I will tell everyone not to even look on Jamsters website, that is all I did!

[daisya]

Good grief Ann, talk about it being a scam and imo fraudulent if you haven't subscribed. To be able to send texts and charge premium rate which it looks like is disgraceful and these like other similar firms should be investigated. Good of Orange to reimburse you like that.

[Ann]

Yes it was good of Orange daisya when it wasn't anything to do with them. Having read Eddies link it has been going on for 6 years, why on earth aren't these companies shut down? At least we know now and can warn others!