Someone phoned me saying he was from Microsoft and that my computer was sending messages back to them saying I had a virus, he asked me if my computer was running slow and playing up and it was, he told me to go into something in my computer and count how may red exclamation marks in a month, there were loads, he said it was the virus, He said at a fee, he would take over my computer and fix it, about £86 I think, I said no way would I fall for that scam, he even put me on to his manager, they were so good at convincing me even though I tell everyone dont do what I did, he took over my computer for about half hour and he put on a virus software.
I was concerned after the event so I emailed Microsoft and they said it was a scam, I think they did put a legite v software on my computer but apparently it was free anyway, I still get people giving their name, it could be John, Pete anyone, they act so friendly telling me I have a virus, It cost me about £130 to take my computer back to factory settings, had to change all bank and personal data, in case they had put anything on there, You dont have to tell me how stupid I was I know!!!
They are very clever professional scammers.