Google gmail

[Coldicote]

I've made about half a dozen attempts to create a Gmail account, filling in the required information and clicking 'next'. Every time it take me back to a previous application page with some of my details already filled in but gives no indication why this happens - so I try again and again. It looks simple enough but is confoundedly awkward. Has anyone else had this experience and can perhaps explain the problem?

[Ellipsis]

You've probably missed out a field. A common problem is failing to check a checkbox. Scroll carefully down the page and look for errors.

[rojash]

Also, if you get the Captcha wrong, it will take you back, removing some of the data you've entered (such as the password).

[Coldicote]

Thanks for your thoughts about this. It seems I hadn't noticed the difference between Captcha capital and lower case letters. Google has created an account for me but now, when I open my home page, I see my name with 'Share' and a place for a photograph at the top right corner of the screen. It looks as though I've joined some sort of chat blog, which is not what I wanted. All I was looking for was a new email address. I'm now searching for a way to cancel this wretched new account, or perhaps even change my default opening page. Ideas appreciated!

[Ellipsis]

I use Gmail and it's excellent. Since I have tens of thousands of emails stored there, what you're describing only occupies a very small part of my screen. It's definitely worth perservering. Just ignore that area for now.

[rojash]

All the extras are optional - once you've answered a few questions and ensured that none of your profile is visible, it's just a bog standard e-mail account.

[Coldicote]

Thank you Ellipsis and Rojash. I'll spend a bit more time getting down to understanding it - but maybe not today!