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service pack 2

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percypineapple | 21:36 Wed 14th Nov 2012 | Technology
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Hi,
Trying to load sp2 onto lap top with vista, seems to have loaded, then message" unable to complete, removing files" ( not quite the actual wording) . tried a couple of times, always the same. any ideas?
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Download SP2 from here, save to to your computer and then run it.

http://www.microsoft....details.aspx?id=16468

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