Have I Got A Virus ?

[CW1]

Hi,
I've been unable to login to my online bank over the weekend, just an error saying "technical difficulties", although each time I retried it kept wanting the same digits of my password, ie. 4th, 5th & 1st - that's not right. Realised today the service was actually ok so tried with the card reader rather than "memorable data" & that was fine. Still can't login using "memorable data", wants same digits.
Today I've tried to login to my credit card online & that's not recognising any of my details either - card number, ID number, passcode or memorable word (latter, again it's asking for same characters each attempt, 2nd & 7th), says it can't confirm my identity.
I KNOW the details I'm putting in are right, & I KNOW that wanting the same characters at each attempt is NOT right - so have I got a virus ? Nortens hasn't alerted me to anything.

[bookbinder]

Has your bank got a phone number? Might be worth trying to reach them that way, and checking that everything is OK.

[murraymints]

Is it barclays ??? I had message to say they were working on web site...

[CW1]

It's not the bank bookbinder, reckon it's my PC. I got in ok using the card reader but can't get into 2 completely different sites using any memorable data.

[bookbinder]

Try doing a full security scan.

[CW1]

The credit card's Barclaycard murraymints, but not the bank. I haven't had that message though ... wonder if I AM worrying over nothing after all but does seem bit of a coincidence ...

[CW1]

Running a scan now, bookbinder ... ;)

[factor-fiction]

Is it an issue with your keyboard- try typing some numbers on here.

[Booldawg]

I've had the same trouble with Lloyds TSB since Thursday- says they're doing maintenance on the site.

[deggers316]

to be safe you should always use yuour card reader to log on

[Old_Geezer]

I've had a similar situation where my entry wasn't accepted. I put it down to the financial institutions server screwing up. Failed 3 times and got them to send me new details. I'd doubt it's a virus. Even a scammer trying to get your number wouldn't alert you by asking multiple times. But you can always opt to scan for peace of mind.

[bednobs]

with lloyds, if you fail to put the right numbers in, on subsequent attempts, they ask you for the same numbers

[CW1]

Finally sussed ! :)

Not keyboard, not maintenance ... turned out was IE. I use that as my default but after the guy at Barclaycard getting narked 'cos he couldn't see my failed attempts & admitted he didn't have a clue but had asked me to delete history & cookies anyway, asked if I had another browser. Well I use Google Chrome for Facebook so tried it from there - was fine ! Then tried to login to the bank - that was fine too !! Seems more & more sites are becoming incompatible with IE ...
But thanks for all your suggestions, appreciated :)

[chas2008]

for the 1st time i have downloaded firefox, so much better & faster then IE....

[CW1]

I might have a look at that sometime, chas. Chrome seems very basic & I only ever installed it to avoid having to use the timeline on Facebook. That doesn't seem to be the case any more, so I don't need it.