Epson Scan Won't Work Anymore.

[dipee65]

I've got an Epson All-in-One SX235W printer. The printer itself works fine, but when I try to use Epson Scan I get the dialog box, saying "Cannot communicate with the scanner". The printer will copy documents OK, but having tried all help and google-speak the scanner still refuses to co-operate.
Am I missing something simple, or is it me that's simple.?
The scanner has worked perfectly in the past, and nothing has been changed by me (as far as I am aware)
Thanks

[2sp_]

I have the same model and have the same problem.

If I load the document in to the scanner, then open the printer on my PC I can scan from there. But for reasons unknown, I can't just press "scan" on the printer.

No idea why, but at least I can get things scanned this way.

[Fanriffic]

Maybe worth updating your printer drivers from Epson:

http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/11101

You can also talk to Epson Support on the right hand side of the page.

[bhg481]

There's probably no point talking to Epson support if you haven't updated your driver - the first question they will ask is "Have you updated .....................". If two of you are affected it makes me wonder if a Microsoft update has upset the driver in some way. If updating the driver doesn't work it might be worth trying rolling-back to an earlier restore point.

[normchurch]

If I write, say, a letter and want to save it, how do I do that? Thanks in advance.

[The Builder]

Communication is usually by TWAIN, Dippers. Often gets itself in a state.

Run the uninstaller for the all the printer software. Then use your installation disk to install from scratch.

It's a bit of a sledgehammer method, but it usually works. You can often spend more time just looking for the problem.