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How To Remove Something From A Nokia Lumia

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beegeebee | 20:34 Mon 12th Jan 2015 | Technology
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Wife's Nokia Lumia 530 has somehow received a screen shot from something/someone:- awjul13.77win.co/aw/site/awjul13/7gclid=CM6U3fD-h8MCSnkwgodsQ4A1w and is unable to remove it or kill it. Any help appreciated
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// Have tried to remove as per Nokia manual // Too vague. IMHO try Nokia forums, but don't use the thread title "How To Remove Something From A Nokia Lumia".
23:22 Tue 13th Jan 2015
Mmm- not sure whether should risk opening that link then
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Thanks guys, it was on the phone after she entered a newspaper competition, not immediately I would add but, the next morning. Have tried to remove as per Nokia manual but despite using the bin symbol to remove it, it reappears when she next switches on. So the question remains how to remove? Apart from a factory reset please?
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