What's App Notification Tone On Samsung Galaxy Ace 3

[dembee]

When I receive a What's app message it produces the same sound as the call ringtone not the notification tone. I would like to be able to differentiate between a phone call and a what's app message. This problem does not occur with sums or email notifications.

[Pete65]

Explore the settings in WhatsApp.
I use WhatsApp and have a different tone for it.
Should be straightforward to do.

[dembee]

Unable to access settings as three dots in top right of screen visible on friends phones not shown on mine.

[Buenchico]

Disclaimer: I don't have a smart phone. I use my Android tablet once in a blue moon and I've never downloaded any apps to it. I've not got Whatsapp and know little about it. However I am quite good at googling for information. See if the following helps!

Open Whatsapp

Press the Menu button
https://www.whatsapp.com/faq/en/android/21228643

Go to Options > Settings > Notifications

Select your preferences.

[dembee]

Thanks Buenchico but the problem is I can't access options.

[Buenchico]

What do you get when you press the menu button then?